18.08 / Lecture

Designing with Abuse In Mind

Jon Bell, a product designer at Twitter, will explain why online abuse is such a wicked problem and how to address it

As governments and corporations race to build social policies that apply both online and in the real world, the leading edge thinkers of online communicates have formed into factions, and are in open conflict with one another as they fight for the future of communication. This lecture by Jon Bell is an exploration into the evolution of communication, from the invention of writing to the printing press, from the first websites to the digital societies that we find ourselves living in today.

We're in the middle of a global information conflict. Every online community is working out how to design the best experience for their own citizens, but there's no one right answer. The attackers know all the legal loopholes, all the social engineering tricks, all the blind spots they can exploit. Meanwhile, average citizens don't understand how to protect themselves and just want software to be as simple as possible. A place where traditional UX work is just a small component of larger policy questions: now that the entire world can talk to each other in real time, what does a great experience look like? What roles do free speech and censorship play? What's the difference between bullying and advocacy? Does anyone respect objective truth when it conflicts with their subjective belief systems?

Jon Bell is a Staff Product Designer at Twitter, where he worked on the Safety & Abuse team. John is convinced that to effectively protect the user from the negative consequences of the interaction, the complexity of the systems is necessary, therefore, the design of any function, even those standard as ‘block’ and ‘mute’, he considers in view of different levels of complexity. Prior to that he was a design lead on Microsoft Office and Windows Phone, designer at frog design, a teacher at The Art Institute of Seattle, and the founder of his own design education company, UX Launchpad.

The lecture will be held in English with the support of the U.S. Embassy in Moscow. It is a part of the Digital August programme, curator of the programme is Liya Safina, the leading UX designer of New York agency Red Antler, a specialist in digital education, the co-author of the digital education manifesto, and one of the authors of the concept and methodology for the Vector online school for urban entrepreneurs.

Accreditation — pr@strelka.com.

Type
Lecture
Date
18.08
Time
20:00
Place
courtyard
Price
Free
Language
English with simultaneous translation into Russian
Register
Summer programme in social media
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